What is Help Desk?

A Help Desk career provides the foundation to explore other rewarding careers in computers. You don’t need previous computer experience to begin your education and in just 10 short weeks you can be starting your new career! If you need a quick solution…get trained…and get working!

Help Desk is a necessary department at every company that uses computers. Today that is virtually every company, making Help Desk a recession proof career! Help Desk technicians respond to telephone calls and e-mail messages from customers looking for help with computer problems. Let’s say an accountant suddenly cannot access payroll information that is stored on a computer system. This accountant would contact you and it would be your responsibility to troubleshoot and fix this problem. In responding to these inquiries, help-desk technicians must listen carefully to the customer, ask questions to diagnose the nature of the problem, and then patiently walk the customer through the problem-solving steps.

Get the right education quickly so you can start making the right money faster.

Our Computer Help Desk program can take your work experience along with your current talents, and blend it with an education focused on one of the fastest growing occupations in the U.S. in just 10 weeks. As a Microsoft IT Academy with a proven and comprehensive program we can transform you into a highly sought after Help Desk Professional with industry standard certifications. This program is 100% online so you can continue to work while in school. And our results speak for themselves.

The U.S. Dept of Education National Center for Education Statistics tells us that a 4 year college track now takes 6 years with a 57% graduation rate and a 2 year community college/tech school now takes 3 years with an alarming 23% graduation rate. Unfortunately, most of us don’t have that kind of time to start making the money we need to survive. And who wants to risk those odds of completing the program? Our graduation rates are over 80%.

Take the first step toward getting back on track.

Unemployment rates are hitting record high levels and our country is struggling out of an economic recession; you can’t afford to wait any longer. Whether you have already been laid off, fear the loss of your job or just want to make a change, a new career can be yours! You can be on your way to the career that provides the income and security you need.

See for yourself by registering for an informational seminar complete with schedule and tuition information. Simply click on the “Attend Career Revival” button and you’ll be on your way!